Politique de remboursement

Returns & Refunds

Every Little Miss Louise product is made just for you! Since our items are printed or embroidered to order, we aren't able to accept returns or exchanges for changes of mind, incorrect sizes, or ordering the wrong color.

But if something isn't right with your order, we're always happy to help!

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or isn't what you ordered, please email us at hello.littlemisslouise@gmail.com within 30 days of receiving it.

Be sure to include:

  • Your order number

  • A brief description of the issue

  • A clear photo of the item

We'll review the issue and arrange a replacement or refund, as appropriate, at no additional cost.

Lost Packages

If your order hasn't arrived, please reach out to us within 30 days of the estimated delivery date so we can look into it and help make things right.

Order Changes & Cancellations

Because our products are made to order, production may begin shortly after you place your order.

If you need to make a change or cancel, please contact us as soon as possible. We'll do our best to help, but changes and cancellations aren't guaranteed once production has started.

Refunds

If a refund is approved, it will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Questions?

We're a small shop, and we want you to be happy with your purchase. If you have any questions or concerns, don't hesitate to reach out at hello.littlemisslouise@gmail.com.

Thank you for supporting Little Miss Louise and the Tiny Menace Club!

This policy does not limit any rights you may have under applicable consumer protection laws.